SMS Program and Policy

State 2 State Relocation uses SMS messaging to communicate with customers and prospective customers regarding:

• Moving quotes and estimates
• Booking confirmations
• Scheduling and dispatch updates
• Service notifications and reminders
• Billing and payment-related notices
• Customer support communications

Text and SMS will include MARKETING messages.

Opt-In Consent

You may opt in to receive SMS messages from State 2 State Relocation by:

• Submitting a form on our website that includes clear SMS consent language
• Checking an unchecked opt-in checkbox authorizing SMS communications
• Providing verbal consent during a recorded phone call

By opting in, you expressly consent to receive SMS messages from State 2 State Relocation. Consent to receive SMS messages is not a condition of purchase.

Information Collected via SMS

Through our SMS program, we may collect:

• Your mobile phone number
• Message content and responses
• Date, time, and delivery status of messages
• Customer support interactions conducted via SMS

How We Use SMS Information

We use SMS-related information to:

• Communicate service-related information
• Provide customer support
• Send reminders and updates related to your move
• Maintain records for compliance and quality assurance

Message Frequency & Fees

• Message frequency varies based on your interaction and service status
• Message and data rates may apply depending on your mobile carrier and plan

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

• STOP — to cancel SMS messages

After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you re-opt in.

Help Instructions

For assistance, reply:

• HELP — to receive support information

You may also contact us directly at:

• Email: info@state2staterelocation.com
• Phone: 252-271-0458

Data Sharing & Privacy

We do not sell, rent, or share SMS opt-in data, phone numbers, or message content with third parties or affiliates for marketing purposes. SMS information may be shared only with:

• Messaging service providers used to deliver SMS messages
• Technology vendors necessary to operate our systems
• Legal authorities when required by law

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect SMS-related data. However, no method of electronic transmission is completely secure.

Changes to This SMS Privacy Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

State 2 State Relocation Email: info@state2staterelocation.com Phone: 252-271-0458