Privacy Policy

State 2 State Relocation (“State 2 State Relocation,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, communicate with us, or use our moving and relocation services, including communications by email, phone, and SMS.

Information We Collect

We may collect the following categories of information:

Personal Information

• Name
• Phone number
• Email address
• Pickup and delivery addresses
• Move details (dates, inventory, pricing)
• Billing and payment-related information

Communication Information

• Emails, SMS/text messages, and call records
• Customer service inquiries and responses

Technical & Usage Information

• IP address
• Browser and device information
• Website usage data
• Cookies and similar tracking technologies

 

How We Use Your Information

We use your information to:

• Provide moving brokerage and relocation coordination services
• Generate quotes, contracts, and service documents
• Communicate with you regarding your move via email, phone, and SMS
• Send confirmations, reminders, service updates, and billing notices
• Respond to customer service requests
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

Email Communications

By providing your email address, you consent to receive transactional and service-related emails from us. Marketing emails, if sent, will include an unsubscribe option. You may opt out of non-essential marketing emails at any time.

SMS/Text Message Communications

If you provide your mobile phone number and opt in, you consent to receive SMS messages from State 2 State Relocation related to quotes, scheduling, service updates, reminders, billing notifications, and customer support.

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out at any time
• Reply HELP for assistance or contact info@state2staterelocation.com

SMS consent is not a condition of purchase and is not shared with third parties for marketing purposes. Text and SMS will include MARKETING messages.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Licensed and insured moving carriers and service providers involved in fulfilling your move
• Technology service providers (CRM, document management, payment processors)
• Legal or regulatory authorities when required by law

Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance website functionality, analyze usage, and improve performance. You may control cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet is completely secure.

Your Privacy Rights

You may request access, correction, or deletion of your personal information by contacting us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

State 2 State Relocation
Email: info@state2staterelocation.com
Phone: 252-271-0458